Medical Appointment Clerk

Medical Appointment Clerk role supporting DoD clinic operations at MacDill AFB in Tampa, FL. Responsibilities include scheduling medical appointments via telephone and secure messaging, by-name processing for Primary Care Manager access, maintaining appointment schedules in Government systems (CHCS, AHLTA, MHS GENESIS), verifying eligibility in DEERS, registering new patients (including newborns), managing appointment records, issuing appointment reminders and reschedule/cancellation notices, and creating telephone consult messages to care teams. Requires US citizenship, a High School Diploma or GED, and Basic Life Support (BLS); minimum 6 months of medical office scheduling experience; standard hours are 40 hours per week, Mon–Fri, with no evenings or nights. Benefits include comprehensive health/dental/vision, FSA/HSA, retirement plan, generous leave, and tuition assistance. The role emphasizes HIPAA compliance and adherence to DoD/TRICARE procedures.