Medical Administrative Assistant
On-siteHamden, Connecticut, United States
Job Summary
Field patient calls, schedule surgeries, and coordinate with insurance authorizations while managing heavy call volumes for appointments, prescriptions, worker's compensation, and FMLA paperwork. Coordinate with the physician, clinical MA, and various surgical sites to ensure test results are received and distributed appropriately before procedures. Work extensively in the EMR to document patient information, prepare paperwork and x-rays for surgeons, and handle attorney record requests or correspondence. Process incoming and outgoing mail, gather signatures, and manage fax queues for provider sign-offs. Maintain HIPAA compliance and communicate effectively with front desk, Xray staff, and clinical teams. Requires 2+ years of medical administrative experience, EMR proficiency, and a high school diploma.
Required Qualifications
- Experience in a Medical Administrative role - 2+ years
- Experience working in an EMR (electronic medical record)
- HS Diploma required
- Working knowledge with Microsoft suite of products (Word, Excel, etc.)
- Demonstrate knowledge and compliance of all HIPAA regulations
- Proficient computer skills, especially in EMR systems
- Excellent written and verbal communications skills and outstanding phone etiquette
- Ability to problem solve and work as a member of a team
- Ability to adapt to changing situations
- Experience in a Medical Administrative role
- Orthopedic experience
- Experience working in an EMR
Desired Qualifications
- Orthopedic experience is a plus
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