Medicaid Eligibility Enrollment Specialist
On-siteMarion, Indiana, United States
Job Summary
Conduct client intake and eligibility pre-screenings to identify appropriate Medicaid programs and urgent needs. Help clients complete applications by collecting accurate personal, financial, and household information, then gather and verify required documentation to support eligibility requirements. Submit applications accurately within timelines, track progress, and follow up with clients and agencies to resolve issues. Explain benefits, coverage options, and enrollment processes clearly while providing ongoing support for renewals and coverage changes. Maintain accurate documentation while protecting client confidentiality and complying with HIPAA standards. Collaborate with healthcare providers, case coordinators, and state agencies to ensure continuity of care. Stay updated on Medicaid policies, procedures, and system changes.
Required Qualifications
- High school diploma or equivalent
- Ability to meet with clients in the community, in their homes, or at a Radiant Health location
Desired Qualifications
- Associate or bachelor's degree, particularly in social work, healthcare administration, or a related field
- Experience with Medicaid, health insurance enrollment, or public assistance programs
- Strong computer and data-entry skills
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Organized
- Compassionate
- Detail-oriented
- Enjoy helping people navigate complex systems
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