Media Support Technician
$67,496–$101,254 year
On-siteSacramento, California, United States
Job Summary
Manage advanced audio-visual systems and provide high-level media support for company personnel and senior executives. Execute advanced set-up and operations for events, meetings, and large-scale productions while maintaining all equipment. Collaborate with event coordinators to understand media needs, ensuring seamless execution from start to finish. Identify, analyze, and document problem resolutions using in-depth knowledge of voice and data applications. Drive and operate company vehicles with powered lift gates, loading and securing equipment for travel to other cities, including overnight stays. Work flexible hours including evenings, weekends, and holidays in a fast-paced environment.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology or related field
- 3 years recent relevant experience
- Ability to drive and operate company vehicles with powered lift gates
- Proficient in operating corporate vehicles with the highest regard to safety and efficiency
- Able to load and secure equipment for travel
- Available to travel to other cities; often includes overnight stay and accommodations
- Ability to work flexible hours, including evenings, weekends, and holidays
- Able to work in a fast-paced environment
Desired Qualifications
- Equivalent experience will be accepted in lieu of the required degree or diploma
- Experience with Media Events and Event Production
- Knowledge of conference room technology, video conferencing systems
- V1 or A1 experience for live and virtual events
- Vast knowledge live Audio-Visual Production
- Advanced organization skills and ability to prioritize multiple projects and objectives in a fast-paced environment
- Work independently and as part of a team
- Applies experience and skills to complete assigned work within own area of expertise
- Understands how the assigned duties relate to others in the team and how the team integrates with others in the job family
- Advanced knowledge of control systems for fixed room technology
- Handle multiple complex projects while interacting with a variety of technical personnel and departments
- Recognizes and solves typical problems that can occur in our own work area without supervisory approval: evaluates and selects solutions from established options
- Strong attention to detail of media operations and delivering exceptional service and support
- Use in depth knowledge in voice and data applications
- Managing and coordinating projects while simultaneously identifying, analyzing, and documenting problem resolutions
- Collaborate with event coordinators and customers to understand their media needs and ensure seamless execution from start to finish
- This position is customer-facing, including executive staff
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