Medewerker klantenservice
$36,670,400–$38,480,000 year
On-siteGroenlo, Provincie Gelderland, Kingdom of the Netherlands
Groenlo, Provincie Gelderland, Kingdom of the NetherlandsOn-siteFull Time$36,670,400–$38,480,000 year
Full Time
Job Summary
Answer customer inquiries via phone and email with a focus on speed, friendliness, and solution-oriented support for lost orders, broken items, and product advice. Actively collaborate with remote temporary colleagues during peak season to maintain smooth service operations while ensuring accurate documentation of all contact interactions. Monitor service quality alongside the team and provide guidance to new hires. Requires availability from September 2026 through January 2027, fluency in Dutch and English (German preferred), and strong self-management skills.
Required Qualifications
- September to end of January 2027 availability
- Good spoken and written Dutch
- Good written and spoken English
- Friendly nature
- Service and solution-oriented mindset
- Team player
- Ability to work independently
- Accuracy in work
- Strong communication skills
- Good listener
- Ability to switch tasks quickly
- High work tempo
- Ability to remain calm under pressure
Desired Qualifications
- German language proficiency
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