Mechanic- Palmetto Home Center
On-site · Summerville, South Carolina, United States
Job Summary
STIHL Service Technician supports store operations through STIHL equipment service and repair while assisting customers. Provides friendly and knowledgeable customer service related to STIHL products, parts, and equipment; performs service, maintenance, and basic repairs on STIHL equipment; assists customers with troubleshooting product issues and explaining repair recommendations; communicates estimated repair timelines and warranty information; maintains a clean, organized service area, sales floor, and yard; participates in STIHL training and Certification programs (Bronze and Silver after hire); supports sales floor operations by assisting customers with product questions and locating merchandise; assists with stocking merchandise, displays, labeling, and organizing assigned areas; helps load and secure lumber, equipment, and other merchandise; maintains inventory placement and organization, and ensures safety throughout the yard and store. The role emphasizes strong customer service, mechanical aptitude, safety, and the ability to work both independently and as part of a team, in a fast-paced retail environment.
Required Qualifications
- High school diploma or equivalent preferred
- Mechanical aptitude and willingness to learn STIHL equipment service and repair
- Ability to obtain and maintain STIHL Bronze and Silver certifications after hire
- Previous experience in small engine repair, construction, hardware, lumber, or retail environments preferred but not required
- Strong customer service and communication skills
- Ability to work in a fast-paced environment while managing multiple tasks
- Ability to work both independently and as part of a team
- Forklift experience preferred but not required
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