Meal Order Desk Associate
$47,840–$52,000 year
On-siteJamaica, New York, United States
Job Summary
Maintain professional communication across departments to distribute airline catering operational information and coordinate with stations regarding flight schedules, passenger counts, and meal orders. Generate and distribute production forecasts, delivery plans, and operational reports while providing accurate production and flight data to operational teams. Update airline passenger information within company systems and ensure compliance with food safety and hygiene standards. Support daily production planning for fresh, high-quality food items and attend meetings with production and operational teams to support planning and problem-solving initiatives. Perform additional duties as assigned in a fast-paced environment requiring flexibility for varying shifts, including nights, weekends, and holidays.
Required Qualifications
- Minimum one (1) year of experience in an administrative, operations, or logistics-related role
- High School Diploma or equivalent required
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong communication, organizational, and coordination skills
- Ability to multitask and meet strict deadlines in a fast-paced environment
- Analytical mindset with strong attention to detail and customer service
- Self-motivated, proactive, and solution-oriented
- Ability to work independently and collaboratively within a team environment
- Flexibility to work varying shifts, including nights, weekends, and holidays
- Ability to stand for extended periods and work in varying temperature environments
Desired Qualifications
- Experience with ERP systems; knowledge of MS Navision, AirVision, and SITA is a plus
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