MDR Analyst
On-siteBengaluru, Karnataka, India
Job Summary
Monitor and review threats and suspicious events from customers, investigating alerts to triage, deep dive, and create remediation plans. Leverage intelligence feeds, threat logs, and IOCs to detect and respond to threats while performing proactive hunting using proprietary research clouds. Collaborate with POCs and customers to follow up on items requiring additional investigation and provide incident follow-up support. Contribute to the knowledge base by creating malware analysis cookbooks and best practices while working closely with the research and development team. Maintain excellent customer satisfaction through professional, proactive service within a 24x7 follow-the-sun global SOC rotation.
Required Qualifications
- 2 - 5 years of experience with Technical Support, SOC, IR, Malware Analysis, or IT Security
- Strong network and security knowledge
- Experience with SQL, bash, python, and powershell
- Professional and articulate with excellent written and verbal communication skills
- Ability to multitask and prioritize
- Multi-OS support experience: Windows, Mac & Linux
- Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week
Desired Qualifications
- mobile platforms
- Experience with incident response, computer forensic investigations, or threat hunting
- Experience with host base (endpoint agent), or sandbox (network-based) security solutions
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