MCI EMS Co-Response Clinician
$62,400–$68,640 year
On-siteNew Bedford, Massachusetts, United States or Church Street, England, United Kingdom
Job Summary
Respond with EMS to behavioral health-related 911 calls in homes, public settings, healthcare facilities, shelters, schools, and other community locations. Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk. Provide crisis counseling, emotional support, stabilization, and evidence-based de-escalation using trauma-informed, recovery-oriented, and culturally responsive practices. Determine the least restrictive clinically appropriate level of care and develop collaborative safety plans when appropriate. Coordinate voluntary or involuntary psychiatric evaluations, including Section 12 evaluations when clinically indicated and authorized. Collaborate with EMS, emergency departments, police, DMH, CBHC Open Access, outpatient providers, and community partners to support safe transitions of care. Identify opportunities to safely divert individuals from emergency departments through connection to community-based services. Complete required MCI documentation within established timelines, including assessments, interventions, risk assessments, safety planning, disposition decisions, and referrals. Maintain documentation and communication in accordance with CBHC, MassHealth, DMH, and agency standards. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Required Qualifications
- Master's degree in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, or related behavioral health field
- Massachusetts license or license eligibility
- LICSW, LCSW, LMHC, LMFT, or licensed psychologist
- Experience conducting crisis assessments, behavioral health evaluations, and crisis intervention
- Knowledge of psychiatric disorders, substance use disorders, trauma-informed care, and levels of care
- Ability to work independently in unpredictable community settings
- Valid driver's license
- Reliable transportation that meets CFS Driver Policy
- Travel to provide services in different settings and to attend agency meetings, events, and trainings
Desired Qualifications
- Previous Mobile Crisis Intervention or CBHC experience
- Experience collaborating with EMS, law enforcement, emergency departments, or first responders
- LICSW, LMHC
- Awareness of personal attitudes, beliefs, biases, and assumptions about others
- Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
- Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
- Cultural knowledge of key populations that will be served to address disparities in service delivery
- Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
- Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
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