Mazda Service Technician
$52,000–$124,800 year
On-siteLaurel, Maryland, United States
Job Summary
Conduct accurate diagnostics, repairs, and preventive maintenance for vehicles in a high-volume dealership setting. Diagnose mechanical and electrical concerns, complete scheduled services, and verify workmanship through road tests and diagnostic equipment. Coordinate with Service Advisors and the shop team to sustain throughput, while documenting labor, parts, and recommendations with precision. Provide clear explanations of findings to customers as needed. Review the repair schedule and confirm parts availability before moving vehicles through inspection and service steps. Transition between bay work and check-ins with advisors to align on priorities, then validate results with scan data and controlled test drives. Keep repair orders current and organized to ensure documentation remains audit-ready and consistent with manufacturer expectations.
Required Qualifications
- Applicable certifications and technical training
- Proficiency with diagnostic tools, repair equipment, and technical manuals
- Strong analytical problem-solving for complex faults
- Ability to meet physical demands (lifting, standing, shop environment)
- Professional customer service and composure in challenging situations
Desired Qualifications
- Prior automotive technician/mechanic experience preferred
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