Master Technician - Hillsborough NH
On-site · Hillsborough, New Hampshire, United States
Job Summary
Master Technician at VIP: responsible for high-quality automotive diagnosis, repair, and maintenance across engine, transmission, suspension, brakes, electrical systems, and more. Performs service work orders, MPI, and 5-for-5 customer engagement while adhering to safety and loss prevention policies. Must obtain and maintain ASE certifications (G1, A4, A5, and others per position), become state vehicle inspector and TI.A certifications as required. Works in a fast-paced shop environment, ensuring work is completed right the first time, maintaining productivity targets, and participating in ongoing LMS trainings and team meetings to uphold VIP quality standards.
Required Qualifications
- Knowledge, Skills, and Abilities: Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
- Explain vehicle information to customers, present and respond to questions from coworkers
- Diagnose and recommend solutions to basic automotive problems
- Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
- Ability to successfully perform required types of automotive services listed above
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification G1 – Maintenance and light repair recommended
- ASE Certification A4 – Suspension & Steering
- ASE Certification A5 – Brakes
- State Inspection License
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