Master Technician
$82,160–$139,734 year
On-site · Mesa, Arizona, United States
Mesa, Arizona, United StatesOn-siteFull Time$82,160–$139,734 yearMid LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Provide failure analysis and technical information support to the service department. Research and solve technical problems for Caterpillar and allied product line. Develop and maintain positive working relationships with Empire technical problem-solving personnel. Train technicians on troubleshooting techniques.
Required Qualifications
- At least six months of related experience in a similar role and environment
- Ability to speak, read, write, and comprehend English
- Keep safety as a priority in the work environment
- Ability to successfully complete a skills assessment (eTRAIN test)
- Valid driver’s license
- Excellent client service skills
- Own and maintain required personal tools
- At least seven years heavy equipment technician experience, preferably in a dealership environment
- Caterpillar work experience
- Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, Tier IV Emissions systems, failure analysis procedures, and warranty claims procedures
- Proof of high school diploma or GED
- Minimum 5 years serviceperson experience
- Degree or working knowledge in Mechanical engineering
- Must comprehend computer-based programs (SIS, SIMS etc.)
- Must be able to communicate (speak, read, comprehend, write) in English
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