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Shop MashburnPosted 1 month ago

Master Tailor, Atlanta GA

On-siteAtlanta, Georgia, United States

Full TimeSmall

Job Summary

Manage the team and operational functions of the tailor shop, including hiring, training, and leading a group of tailors. Oversee customer fitting and measurement for all alterations and made-to-measure garments while maintaining an effective schedule for the Tailoring Team. Complete alterations as needed and manage the workflow of all garments to meet expectation for turnaround time. Ensure operational effectiveness by monitoring processes, supplies, and quality control, and provide continuous ongoing training and feedback to all shop staff. Partner with leadership to ensure compliance with alteration policies and resolve customer issues. Maintain up-to-date knowledge of draping, pattern cutting, and sewing equipment to troubleshoot issues quickly.

Required Qualifications

  • Resident of the Atlanta, GA area
  • Experience hiring, managing, and executing the overall strategy of a tailor shop
  • Technical knowledge and ability to lead and manage
  • Understanding of the equipment and processes of making garments
  • Strong familiarity with necessary materials, manpower, and management to run a successful tailor shop
  • Ability to build effective teams by sourcing ideal team members
  • Ability to maintain an effective schedule for the Tailoring Team
  • Ability to manage the workflow of alterations to ensure timely delivery
  • Ability to ensure operational effectiveness of the alteration team by monitoring processes and supplies
  • Ability to analyze information and evaluate results to choose the best solutions and solve problems
  • Ability to guide, direct, and motivate the Tailoring Team and other shop associates through coaching and feedback
  • Ability to set standards and monitor performance
  • Ability to partner with the shop's leadership team to provide guidance and advice
  • Ability to ensure accuracy and completion of all forms, files, and records for alterations
  • Ability to document Tailor productivity using company tools
  • Ability to use logic and reasoning to identify the strengths and weaknesses of the team, processes, and products
  • Ability to develop specific goals and plans to prioritize, organize, and accomplish work
  • Ability to assess the value, importance, or quality of products, services, and people
  • Up-to-date knowledge on all aspects of tailoring and alterations
  • Working knowledge of the mechanical equipment required and ability to troubleshoot issues
  • Mastery of all aspects of tailoring operations including draping
  • Mastery of all aspects of tailoring operations including pattern cutting
  • Mastery of all aspects of tailoring operations including altering
  • Mastery of all aspects of tailoring operations including spreading
  • Mastery of all aspects of tailoring operations including cutting
  • Mastery of all aspects of tailoring operations including inspecting
  • Mastery of all aspects of tailoring operations including hand and machine sewing
  • Mastery of all aspects of tailoring operations including measuring customer for size
  • Mastery of all aspects of tailoring operations including fitting
  • Mastery of all aspects of tailoring operations including quality control
  • Mastery of all aspects of tailoring operations including pattern making
  • High-level fabric knowledge

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