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Pacers Sports & EntertainmentPosted 1 month ago

Martech Season Associate

On-siteIndianapolis, Indiana, United States

Full TimeEntry LevelLarge

Job Summary

Assist in implementation and maintenance of Salesforce Marketing Cloud, Sales Cloud, and SMS Platform solutions. Support data hygiene efforts including list cleaning, contact management, and data ingestion. Perform campaign analysis to assess performance, uncover insights, and make recommendations for optimization. Help identify and build target audiences for personalized campaign delivery. Create and integrate Formstack forms and workflows to streamline user data collection. Contribute to customer profile unification efforts and build out SMS subscriber lists. Identify cross-channel trends and engagement behavior. Report to the Salesforce Marketing Cloud Manager on a 30-35 hour weekly basis, on-site in Indianapolis, IN, starting September 2026 through June 2027.

Required Qualifications

  • Ability to work and report to the Indianapolis office five days per week
  • Basic understanding of consumer engagement efforts
  • Knowledge of data tables, object, fields, and data integrity
  • Basic knowledge of email, SMS, and push notifications
  • Exposure to Salesforce (Marketing Cloud, Sales / Service Cloud, Trailhead)
  • Organized and highly self-motivated
  • Ability to read, analyze, and interpret instructions and reports
  • Ability to write reports and correspondence with extremely high accuracy and attention to detail
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public
  • Ability to communicate and sell ideas to peers and executives
  • Ability to create and deliver presentations to all levels of employees and upper management
  • Ability to apply mathematical operations to develop ROI analyses and present reports
  • Ability to define problems, collect information, establish facts, draw valid conclusions and make recommendations
  • Must be able to see projects through to completion through creative, logical, and technical means
  • Must always take initiative to learn new technology and find solutions for existing challenges

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