Markets Technology Specialist - eFront Applications
HybridSouthampton, England, United Kingdom
Job Summary
Provide support for Aztec's Markets Technology eFront applications, including triage of service requests, investigation of issues, and coordination of business-critical activities like investor onboarding and fund administration. Manage weekly resourcing for BAU, continuous improvement requests, and projects while allocating tasks to team members to meet SLAs. Lead requirement gathering for system enhancements, ensure changes follow correct documentation and testing processes, and mentor junior staff through training and user guidance. Liaise with third-party vendors and operational support teams to resolve issues and drive process improvements across private markets platforms.
Required Qualifications
- minimum of 5 years' experience supporting the Private Equity suite of eFront products (FrontInvest (Debt and Consolidation), Investment Cafe), in a financial services context
- Knowledge of report writing tools such as TSQL, SAS, Front Reports, MS Excel (including macros)
- Experience working in team, providing training and development to more junior team members
- Accounting experience
- Accounting qualification
- Experience within a Project Management environment, including co-ordination and planning of actions and resources
- Bachelor's degree in Information Systems, Computer Science, Finance, or a related discipline
- Certifications in ITIL, data analytics, or automation tools
- Analytical thinker with excellent attention to detail and structured problem-solving ability
- Strong internal and external communication skills, with the ability to work across functional teams and jurisdictions
- Adaptable, self-driven, and delivery-focused – able to manage competing priorities and deadlines
- Willingness to learn new systems and contribute to continuous improvement
- Based at either our Southampton, UK or Jersey, CI office
- hybrid work model where you will be expected to work from the office at least twice per week but full time whilst in probation
- Ability to work abroad for up to 3 weeks per annum
Desired Qualifications
- financial services context preferable
- Accounting experience and/or accounting qualification preferable (but not essential)
- Certifications in ITIL, data analytics, or automation tools desirable
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