Marketing Systems Analyst

Serve as a technical resource for marketing systems activities relative to POS technology, maintaining ongoing relationships with POS vendors, the payments processor, and third-party payment networks. Conduct regular communication and project development work, including technical integrations with managed network and loyalty partners. Provide extended marketing systems operations support by working with IT Services and field operations on software development projects and on-going support. Draft concepts, processes, and procedures for point-of-sale material, security, and training, including PCI support, while analyzing vendor performance tickets to identify improvement opportunities. Draft proposals reflecting major departmental procedure changes and develop internal systems support improvements. Aids in software user acceptance testing, works with vendors on necessary changes or fixes based on test results, and manages vendor contract support and budget plans. Requires 10-15% travel.