Marketing Supervisor - Operations
On-siteAtlanta, Georgia, United States or Charlotte, North Carolina, United States
Job Summary
Translate Marketing Operations priorities into clear project plans, timelines, and deliverables supporting the firm's Marketing and Business Development objectives. Coordinate cross-functional initiatives involving Marketing, Business Development, Information Technology, and other stakeholders, managing dependencies, risks, and progress against established goals. Identify operational barriers and recommend practical solutions to keep initiatives moving forward. Maintain accurate documentation for marketing technology configurations, process maps, and platform procedures. Serve as a primary resource for internal marketing technology questions, developing user guides and training materials. Coordinate onboarding and refresher training for users, monitor data quality within marketing systems, and support recurring reports and ad hoc data requests. Assist with approved AI-enabled workflows and evaluate existing processes to improve efficiency and scalability. Requires 7+ years of marketing team supervision experience and proficiency with marketing automation, CRM integrations, and analytics tools like Power BI or Tableau.
Required Qualifications
- Bachelor's degree in Marketing, Information Systems, Business Administration, or a related field
- 7+ years of marketing team supervision experience
- Experience in a law firm or professional services environment
- Experience with marketing automation
- Experience with CRM integrations
- Experience with legal marketing systems
- Experience with email marketing
- Experience with website CMS platforms
- Experience with analytics and reporting tools such as Excel, Power BI, or Tableau
- Advanced knowledge of artificial intelligence and its application to marketing operations
- Strong project management skills
- Problem-solving skills
- Analytical skills
- Communication skills
- Training skills
- Organizational skills
- Ability to collaborate effectively across Marketing, Business Development, Information Technology, and external vendors
- Proficiency with Microsoft Office 365
- Strong commitment to data accuracy
- Strong commitment to operational efficiency
Desired Qualifications
- Experience in a law firm or professional services environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.