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RakutenPosted 1 week ago

Marketing Research Director - Sales & Client Direction Section, Marketing Partner Business (A&M)

On-siteTokyo, Tokyo, Japan

Full TimeSenior LevelEnterprise

Job Summary

Direct internet research projects from survey questionnaire confirmation through final result delivery, including screen creation, panel distribution, and report generation. Mediate between clients, sales teams, and internal departments to manage the entire research lifecycle, ensuring accuracy and speedy execution within 2-3 business days. Review and confirm questionnaire specifications with clients, instruct screen creation teams, and oversee tabulation and report delivery using multiple in-house systems. Support Rakuten Insight's mission to leverage over 100 million big data points for real-time insights and enhanced corporate marketing decision-making.

Required Qualifications

  • Approximately 3 years or more of experience in coordinating and handling projects/cases by mediating between clients and internal members (e.g., in editing, production, or as a Web Director)
  • High communication skills (ability to explain clearly with logical and well-organized writing and speaking; ability to understand conversations and the flow of discussions)
  • English Requirement: Yes
  • English (Overall - 3 - Advanced)
  • Japanese (Overall - 4 - Fluent)

Desired Qualifications

  • Practical operational experience at a research company
  • Strong interest in marketing research
  • Ability to perform multitasking
  • Experience in training new employees
  • Ability to collaborate with team members and work towards achieving business goals

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