Marketing Planning Systems & Operations Lead
HybridMalvern, Pennsylvania, United States
Job Summary
Own the planning systems strategy and platform for Airtable, Workfront, and related technologies, defining roadmaps that support organizational priorities. Design, configure, and maintain workflows, data structures, taxonomies, automation, and reporting capabilities while partnering with technology teams on integrations and upgrades. Establish scalable planning processes that support decentralized planning, translating business requirements into sustainable system and process designs. Serve as steward of the department's planning dataset, developing dashboards and metrics for leadership visibility into portfolio health, risks, and capacity. Lead adoption efforts through training, communication, and change management programs to continuously improve planning maturity and operational effectiveness.
Required Qualifications
- Bachelor's degree or equivalent experience
- 5+ years of experience in planning operations, business operations, marketing operations, project management, PMO operations, portfolio management, or related disciplines
- Experience administering enterprise planning, project management, workflow, or portfolio management platforms
- Experience designing and implementing operational processes and governance frameworks
- Demonstrated ability to translate business requirements into scalable system and workflow solutions
- Strong analytical skills and experience leveraging data to support business decisions and operational improvements
- Experience managing complex initiatives involving multiple stakeholder groups
Desired Qualifications
- Experience with Airtable, Workfront, Smartsheet, Asana, Jira, Monday.com, or similar platforms
- Experience supporting planning, intake management, portfolio visibility, governance, workflow management, or operating model transformation initiatives
- Experience leading platform implementations, migrations, or enterprise process redesign efforts
- Experience building dashboards, reporting frameworks, and portfolio analytics solutions
- Experience within marketing, content operations, creative operations, or large matrixed organizations
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