Marketing Operations Rep - Loyalty- Part Time (Swing/Late Nights)
$35,360–$35,360 year
On-siteAtlantic City, New Jersey, United States
Job Summary
Greet guests, register them for the Player's Club or Special Events, and input their information into the database. Explain loyalty card programs, enroll customers, update records, and issue cards while communicating property-wide promotions to staff. Assist with event setup and closeout, including placing and removing stanchion ropes, signage, chairs, and tables. Prepare registration items such as guest lists, tickets, seating maps, and welcome packets. Comply with New Jersey regulatory requirements, business ethics guidelines, and confidentiality policies. Occasionally assist with issuing box office tickets. Work weekends, holidays, and flexible shifts in a high-pressure casino environment, standing for entire shifts and lifting up to 25 lbs.
Required Qualifications
- Ability to communicate with customers and team members in a clear and concise manner
- Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests
- Ability to effectively communicate in English
- Must be able to stand for an entire shift
- Must be able to move throughout the casino/hotel areas
- Must be able to work weekends and holidays
- Must be able to work flexible shifts
- Must be able to work unusual hours
- Must be able to lift at least 25lbs
Desired Qualifications
- High School Diploma or equivalent GED
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