Marketing Operations Manager
$75,000–$85,000 year
RemoteCanada
Job Summary
Own the integrity of marketing planning software and project management systems, including workflows, master calendars, dependencies, and reporting structures across integrated initiatives. Monitor execution health, identify operational risks, and lead cross-functional coordination to ensure delivery timelines and workflow continuity. Organize annual and quarterly planning processes, compile inputs, coordinate sessions, and facilitate recurring operational rhythms like status reviews and campaign reviews. Support financial operations by tracking invoices, coordinating IOs, managing budgets, and maintaining vendor records and contract documentation. Prepare operational dashboards and reporting summaries for leadership reviews and optimization discussions. Maintain repository standards across SharePoint, Teams, and OnePlan, develop SOPs and templates, and manage onboarding logistics for new team members.
Required Qualifications
- 5–8 years of experience in marketing operations, integrated marketing, campaign operations, or marketing workflow coordination within a marketing, communications, agency, or creative environment with direct exposure to campaign execution, stakeholder coordination, and marketing planning processes
- Experience coordinating cross-functional projects involving multiple stakeholders, including senior contributors and external partners, in fast-paced marketing or campaign-driven environments
- Strong experience working within marketing project management and workflow platforms such as OnePlan, Planner, Monday.com, ClickUp, Asana, Wrike, or similar systems, including workflow administration, project tracking, reporting, and operational coordination
- Strong organizational, coordination, and operational administration skills with exceptional attention to detail, process discipline, and documentation accuracy
- Demonstrated ability to manage multiple timelines, dependencies, workflows, and operational priorities simultaneously while maintaining strong follow-through and accountability
- Strong written and verbal communication skills
- Strong operational judgment, prioritization capabilities, and problem-solving skills, with the ability to proactively identify risks, gaps, and process improvement opportunities
Desired Qualifications
- Experience working within integrated marketing teams, agency environments, or campaign-driven organizations is strongly preferred
- Exposure to vendor coordination, budgeting processes, or repository/documentation management preferred
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