Marketing Operations Manager
$58,000–$68,000 year
HybridColorado Springs, Colorado, United States
Job Summary
Own and optimize marketing intake, prioritization, and project management processes to ensure campaigns are delivered on time, within scope, and aligned with organizational priorities. Manage team workload, allocate resources based on capacity, and develop operational dashboards to track key metrics such as campaign delivery, email engagement, and project throughput. Act as the central liaison between marketing and departments including Events, Membership, TeamUSA, and Technology, proactively tracking progress on cross-functional deliverables owned by other teams. Anticipate potential risks and resource constraints, implementing solutions to maintain momentum and delivery timelines while driving adoption of marketing work management platforms. This role requires a Bachelor's degree and 3+ years of experience in marketing operations or project management. The position is hybrid, with at least two days per week onsite at USAT headquarters in Colorado Springs, CO.
Required Qualifications
- Bachelor's degree in Marketing, Communications, Project Management, or related field (or equivalent experience)
- 3+ years of experience in marketing operations, project management or traffic management, ideally within an agency or fast-paced marketing environment
- Proven ability to think strategically and anticipate needs or challenges in a dynamic environment
- Confident and direct communicator who advocates for themselves and the business while leading with integrity and positive intent
- Strong collaboration skills with the ability to build trust and alignment across teams and stakeholders
- Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously
- Proficiency in project management tools (e.g., Asana, Trello, Wrike, or similar)
- Detail-oriented with a strong focus on process, accuracy, and quality
- On site at USAT headquarters in Colorado Springs, CO at least two days per week
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