Marketing Operations
Remote
Job Summary
Own the social content calendar across X, Instagram, TikTok, YouTube, and LinkedIn for both ElevenCreative and ElevenLabs, plus the Discord community, from planning through publishing. Coordinate with AI creative producers and product teams to capture product moments, then record and edit content yourself using tools like Screen Studio to assemble clips, add text overlays, and format posts natively for each platform. Manage community engagement by responding to comments, surfacing feedback, and joining relevant conversations while monitoring analytics to refine strategy. Plan and execute content around product launches and company moments, working with creator partnerships to amplify campaigns. Up-level the brand voice and quality bar across channels to match the speed and ambition of the AI-native product.
Required Qualifications
- Demonstrated experience managing social media accounts for a technology or creative tools company
- Portfolio of work you can share
- Ability to do lightweight video editing
- Assembling clips
- Adding text and motion overlays
- Formatting content for different platforms
- Comfortable recording and editing your own content
- Using tools like Screen Studio
- Turning product moments into native posts
- Proven ability to write sharp, platform-native copy
- Writing copy across X
- Writing copy across Instagram
- Writing copy across TikTok
- Writing copy across LinkedIn
- Fluency in social analytics
- Knowing how to pull insights from native platform dashboards
- Translating insights into content decisions
- Experience coordinating content across cross-functional teams
- Coordinating with video teams
- Coordinating with community teams
- Coordinating with partnerships teams
- Coordinating with product marketing teams
- A genuine understanding of the AI and creative tools landscape
- Following the AI space
- Using AI tools
- Having informed opinions about where things are headed
Desired Qualifications
- Experience managing social for a product used by creators and marketers
- Managing social for Adobe
- Managing social for Canva
- Managing social for Figma
- Managing social for Runway
- Experience running or growing a community channel
- Growing a community channel
- Experience with social scheduling and management tools
- Using Sprout Social
- Using Later
- Using Buffer
- Experience building a social presence from early stage
- Leading a rebrand on social
- Multilingual capabilities
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