Marketing Growth and Innovation In-Business Controls Vice President
On-site · Wilmington, Delaware, United States
Job Summary
In-Business Controls Oversight and Governance Manager within Marketing Growth & Innovation (MG&I) leads design, execution, and continuous improvement of the in-business control framework across MG&I processes. Coordinates audits, reviews, and regulatory exams; triages incidents; documents root causes and corrective actions; validates evidence; and embeds controls in collaboration with Control Managers, Compliance, Legal, Operational Risk, and Process Owners. Leverages analytics and approved automation to streamline processes, enhance risk management, and drive timely, customer-focused decisions. Responsibilities include facilitating cross-functional forums, monitoring action plans, and communicating progress; requires strong leadership, collaboration, and a results-oriented mindset; proficiency in Excel, PowerPoint, and SharePoint; experience in governance, risk management, and process improvement.
Required Qualifications
- 7+ years in Operations, Marketing, Controls, and/or Compliance
- Bachelor’s Degree in Marketing, Operations, Compliance, Business Management, or related discipline (or equivalent experience)
- Experience promoting a strong control environment and adhering to risk, procedure, and process expectations while delivering customer-focused outcomes
- Proven ability to facilitate meetings with clear agendas, minutes, and strong meeting etiquette
- Proficiency with Microsoft products; advanced Excel and PowerPoint skills
- Strong project management skills and commitment to operational excellence
- Collaborative mindset with strong relationship skills and ability to lead through influence and make critical decisions
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