Marketing Coordinator

Marketing Coordinator responsible for compiling monthly, quarterly and annual metrics for the Marketing Shared Services center to support performance management. Provides KPI statistics, analysis, and strategic support for all levels; enhances internal customer service through reporting, process improvements, and a service-oriented approach; recommends strategies to meet performance requirements; owns assigned tasks and ensures timely, high-quality resolution; develops and updates standard operating procedures; ensures efficient back-end operations; delivers system and process training for new team members; assists with troubleshooting minor technology issues and escalates as needed; performs general administrative duties (scheduling, agendas, minutes, forms); requires strong customer service, interpersonal and communication skills; strong analytical and data analysis capabilities; ability to manage multiple projects to deadlines; confidentiality of sensitive information; intermediate Microsoft Office skills; availability to work varied shifts including weekends and holidays; education requirements include High School diploma or equivalent with preferred Bachelor's Degree in Business Management, Marketing or equivalent; three years of marketing experience preferred.