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JPMorgan Chase3 months ago

Marketing Business Operations - Control Lead

On-site · Columbus, Ohio, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking

Job Summary

Lead business operations control for Firmwide Impact Marketing; review marketing content to document proper approvals and coordinate with marketers to monitor and manage expiring content. Partner with Finance to drive budget management efficiencies and support annual planning, including day-to-day financial activities. Drive process improvement initiatives, vendor management, third-party oversight, and sourcing processes. Project manage and deliver key work streams for Firmwide Impact Marketing campaigns and programs, providing a high level of responsiveness to ad-hoc requests related to project management and analysis. Serve as the Authorized Approver for all marketing content, ensuring reviews are properly documented and addressing legal feedback. Collaborate with Controls, Compliance and Operational Risk teams to develop procedures and job aids, support tests and audits, and simplify and improve existing processes. Foster cross-functional collaboration, drive engagement within the team, and support communication efforts (e.g., newsletters, town halls, onboarding, SharePoint sites). Requirements include 7-10+ years in marketing operations, strong analytical and communication skills, and the ability to manage multiple projects and priorities.

Required Qualifications

  • 7-10+ years of relevant experience in marketing business operations driving risk and control agenda with strong project management skills
  • General analytical capabilities coupled with the ability to identify issues, gather and analyze data, obtain consensus and implement change
  • Well-developed organizational skills to manage multiple projects and priorities. Must be self-directed, proactive, high energy, detail and results-oriented
  • Strong written and oral communications skills, including the ability to synthesize “the story” for executive-level audiences and adjust communication and style based on different audiences and agendas
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JPMorgan Chase

Marketing Business Operations - Control Lead

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