Marketing Assistant
On-siteHattiesburg, Mississippi, United States
Job Summary
Interfacing with prospective residents, handling day-to-day issues with current residents, and coordinating lease renewals under the supervision of the Community Manager. Provide excellent service to all residents, prospects, and visitors while conducting outside marketing and managing lease applications including credit, income, and background checks. Complete lease packets, ensure apartment conditions prior to move-in, and follow up with residents throughout lease terms to promote annual renewals. Perform daily opening and closing procedures, including model unit inspections, cleaning common areas, and preparing morning refreshments. Follow Fair Housing Standards in all dealings and maintain confidentiality. Requires morning availability and ability to work weekends or overtime as job requires.
Required Qualifications
- High School diploma or General Education Degree (GED)
- Active enrollment in 2 or 4 year degree program preferred
- Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience
- Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnel
- Excellent customer service, sales and negotiation skills
- Good communication and listening skills
- Able to speak effectively before groups of customers or employees of organization
- Able to read and understand lease documents
- Able to be an effective team player and interact well with others
- Organized and detail-oriented
- Patient, even-tempered and works well under pressure
- Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals
- Able to write routine reports and correspondence
- Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Able to compute rate, ratio, percentage, discounts, and pro-rations
- Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Effective time management skills
- Able to maintain confidentiality
- Able to follow directions from a supervisor
- Able to understand and follow posted work rules and procedures
- Able to accept constructive criticism
- Able to work weekends or overtime as job requires
- Knowledgeable in Microsoft Word and Excel
- Able to walk, stand, and sit for prolonged periods of time
- Able to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement
- Morning Availability
Desired Qualifications
- Equivalent combination of education and experience
- Knowledge in Entrata
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