Marketing and Communications Manager
$61,380–$68,203 year
On-siteMills River, North Carolina, United States
Job Summary
Develop and oversee MANNA's communications strategy, managing content calendars for newsletters, social media, and email campaigns while tracking metrics to evaluate effectiveness. Supervise the Communications and Creative Content Lead, providing direction on hiring, onboarding, training, and performance evaluations. Lead in-house video and photo production, coordinating stakeholder interviews and scriptwriting to create ethical storytelling for all channels. Optimize the Google Ads Grant program and manage the MarTech ecosystem, including digital platforms, automations, and audience data flows. Collaborate with internal teams to align messaging with program goals, support advocacy and public relations activities, and partner with the Resource Development team on donor engagement and event promotion. Manage the organization's digital and visual content library, ensuring brand consistency across all platforms.
Required Qualifications
- A four-year degree in communications, marketing, or a related field
- Three years of professional experience in a related role
- A combination of relevant education and successful work experience with at least five years in communications or marketing roles
- Proven leadership or supervisory experience
- Exceptional writing, editing, and storytelling skills
- Proficiency with social media platforms
- Proficiency with email marketing tools (e.g., Constant Contact)
- Proficiency with website management (e.g., WordPress)
- Experience with metrics tracking and data analysis tools (e.g., Google Analytics)
- Advanced computer skills, including proficiency with Microsoft Office Suite
- Advanced computer skills, including proficiency with Canva or Adobe Creative Suite
- Strong interpersonal and verbal communication skills
- Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment
- Valid driver's license
- Proof of auto insurance
- Clean driving record
- Commitment to MANNA's mission and values
- Ability to work in a typical office environment
- Ability to work at community sites
- Ability to work in a warehouse environment
- Ability to work in outdoor conditions
- Ability to handle extreme temperatures
- Ability to regularly lift and move objects up to 25lbs
- Ability to use hands to finger, handle or feel
- Ability to reach with hands and arms
- Ability to talk or hear
- Ability to sit, stand, walk
- Ability to stoop, kneel, or crouch
- Ability to climb or balance
- Ability to operate office equipment
- Ability to use a computer keyboard
- Ability to verbally communicate to exchange information
- Ability to prepare and analyze data and figures
- Ability to transcribe
- Ability to view a computer terminal
- Ability to read extensively
- Ability to adjust focus close visual acuity
- Ability to perform activities requiring close visual acuity
- Ability to operate motor vehicles
- Ability to have close vision
- Ability to have distance vision
- Ability to have color vision
- Ability to have peripheral vision
- Ability to have depth perception
- Ability to have the ability to adjust focus
- Ability to have fine coordination
- Ability to use standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
Desired Qualifications
- Training or familiarity with project management principles
- Experience with video editing and content production
- Food bank or nonprofit experience
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