Marketing and Communications Associate
$55,791–$83,687 year
Hybrid · Olympia, Washington, United States
Job Summary
Marketing and Communications Associate responsible for supporting the Communications department, including internal communications and marketing content management. Duties include updating websites and campaigns via CMS with SEO best practices, launching multi-channel campaigns across email, SMS, web and social media, creating social media content to attract and retain customers, responding to public inquiries, maintaining press lists, distributing materials on digital and print platforms, and supporting legislative and outreach priorities in partnership with subject matter experts. This role emphasizes communicating the Exchange’s mission and operating principles, coordinating with leadership, and delivering clear, engaging messaging across diverse audiences. The position is project-funded through June 30, 2027, with a hybrid remote/on-site working arrangement centered in Olympia, WA.
Required Qualifications
- Bachelor’s degree in marketing, communications or related field
- Two (2) years of experience providing customer service in professional or public-facing environments
- Two (2) years of experience aligning campaign materials to be consistent and optimized across platforms
- Two (2) years of experience with Google Analytics/Ads, Meta Ads or other analytics tools
- Demonstrated experience communicating organizational mission, values and operating principles through internal communications
- Demonstrated experience collaborating with leadership and/or project teams by using active listening and a team-oriented approach
- Ability to build and maintain internal and external customer focus and respond to customer inquiries in a timely manner
- Understanding of historical, current, and ongoing changes in the health care industry and barriers
- Proficiency within content management systems
- Experience with SEO optimizations
- Required education and experience may be gained concurrently
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