Marketing & Administrative Assistant

Promote brand awareness internally and externally while using sales techniques to maximize revenue and maintain guest loyalty. Up-sell customers, sell enhancements, and encourage purchases of preview package sales or tours. Verify eligibility for tours and provide complimentary gifts for patronage. Answer guest questions about facilities and services, and accurately receive, record, and relay messages. Follow company policies, maintain professional appearance, and ensure confidentiality of proprietary information. Welcome guests according to standards, address service needs, and support team goals through clear communication and positive relationships. Perform physical tasks including moving objects under 10 pounds and standing or walking for extended periods.