Marketing Account Manager
RemoteUnited States
Job Summary
Serve as the primary point of contact for assigned clients, managing communication via email, Slack, WhatsApp, and video calls while leading strategy check-ins and converting feedback into actionable priorities. Build and manage email campaigns using Mailchimp, HubSpot, or Klaviyo, handling copywriting, segmentation, and performance tracking to drive engagement. Oversee website updates through WordPress, conduct SEO analysis with Ahrefs or Semrush, and prepare clear reporting based on Google Analytics data. Coordinate priorities across teams, track deliverables and deadlines, and utilize AI tools to enhance research and workflow efficiency. Manage multiple accounts simultaneously during U.S. business hours, fostering strong relationships with executive stakeholders to ensure on-time campaign delivery.
Required Qualifications
- 3+ years of marketing account management, agency, or client-facing marketing experience
- Hands-on experience with Mailchimp
- Experience managing or updating WordPress websites
- Familiarity with Ahrefs or Semrush
- Experience with Google Analytics (GA4)
- Strong written and spoken English
- Excellent client communication and relationship-management skills
- Strong organization, project management, and follow-through
- Comfortable managing multiple accounts simultaneously
- Comfortable working remotely during U.S. business hours
Desired Qualifications
- HubSpot or Klaviyo experience
- Canva or Adobe Express
- Google Ads or Meta Ads exposure
- Experience working with executive-level or high-profile clients
- Agency or fast-paced marketing environment experience
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