Marketing Account Manager
$19,200–$19,200 year
On-siteNew York, United States
New York, United StatesOn-siteFull Time$19,200–$19,200 yearSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Conduct client onboarding, manage Zendesk tickets, and oversee digital marketing projects by commissioning vendors and liaising between the team and stakeholders. Draft quotes, proposals, and estimates while maintaining a hawk's eye on editorial standards and creating SOPs with Loom videos for repetitive tasks. Execute email automation campaigns and produce weekly reports on account health, adoption rates, and emerging threats to identify value-add opportunities. Manage client relationships through proactive communication and detailed follow-ups.
Required Qualifications
- At least 3-5 years of digital marketing experience and background
- Must have experience in Customer Success/Customer Service
- Has experience/familiarity with the following programs: WordPress, Photoshop, Canva, CRMs, Google Products
- Working knowledge of content management systems
- Ability to populate and adapt content for WordPress sites and other standard CRMs
- Experience in installing 3rd party widgets, plugins and customize content using WordPress Editor, Thrive Architect or Elementor, Clickfunnels, GHL
- Understanding of web optimization best practices
- Must have awareness of what constitutes good content, copy, and editorial standards
- Should be a proactive problem-solver
- Has superior communication and organizational skills
- Has great attention to detail and quality
- Is creative, hard-working, and enjoys putting in a shift
- Easy-going
- At least 15mbps main internet and at least 10mbps for backup
- A desktop or laptop that has an i5 processor with at least 4 GB RAM and an i3 processor for backup
- Note: Back-ups should still be able to function when there is a power interruption
- A webcam
- Noise-canceling USB Headset
- Quiet, Dedicated Home Office
- Smartphone
Desired Qualifications
- Loves superheroes (preferable, not essential)
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