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M3USAPosted 2 weeks ago

Market Research Associate (German speaking) - Remote

RemoteUnited Kingdom or Gothenburg, Nebraska, United States

Full TimeEntry LevelAssociates DegreeLarge

Job Summary

Conduct project recruitment by reaching out to M3 Global Research panelists via cold calls in Austria, Switzerland, and assigned markets to maximize internal resources and achieve outsource targets. Execute panel building initiatives in Scandinavia and other regions by calling new registrants to confirm details, reactivating accounts, and completing verification processes. Manage scheduling and project delivery by planning interview solutions, flagging recruitment concerns to senior managers, and providing regular progress updates to the project management team. Handle respondent inquiries and complaints through telephone and email support, resolve system issues with the global Panel team, and investigate fraud based on data quality procedures. Complete link testing for online market research projects and overlays. Fluency in German and English is required.

Required Qualifications

  • Fluency in German and English
  • Exhibit clear and effective communication both verbally and written with diverse audiences
  • Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities
  • Detail oriented with excellent analytical and investigative skills
  • Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported
  • Working hours: 09:00 - 17.30 CET , rotating twice a week to 9.30 – 18:00 CET (days will be confirmed on a monthly basis)
  • #LI-LC1
  • #LI-Remote

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