Market Relationship Banker
$35,360–$35,360 year
On-siteSouth Bend, Indiana, United States
Job Summary
Develop and cultivate long-term client relationships by providing personalized financial solutions, cross-selling products, and referring clients to partners in mortgage, investments, and wealth management. Maintain contact through proactive touch points, resolve complex servicing issues, and educate clients on digital banking channels. Achieve sales and service targets by marketing consumer and small business services via lobby engagement, outbound calls, and events. Execute transactions accurately while adhering to fraud prevention procedures and regulatory requirements. Work across multiple branches to build a strong referral network and deepen existing accounts.
Required Qualifications
- High School diploma or GED Equivalent
- Minimum one year relationship-based client consultation and/or consultative sales experience
- Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered
- Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
- Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register
Desired Qualifications
- banking industry a plus
- Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes
- bankers with existing experience in a similar role at another financial institution
- Demonstrates consultative sales skills and strong service levels to build and deepen client relationships
- May manage an assigned client portfolio to handle all consumer banking relationship needs
- Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations
- Completes Relationship Banker Development Program to demonstrate advanced proficiency in role
Additional Requirements
- We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
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