Market Operations Manager
On-siteCleveland, Ohio, United States
Job Summary
Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and mentoring and training programs. Operate autonomously with good decision-making skills, juggling multiple projects while assuming additional responsibilities as needed. Directly link to leadership at Carvana's home office in Phoenix. Full-Time Salary Position. Requires a Bachelor's degree, five years of team leadership experience, and the ability to handle logistics and operate in ambiguity. Must be able to walk/stand for 8+ hours, perform physical activities including lifting up to 50 lbs, and drive frequently. Requires excellent visual activity, manual dexterity, and comfort with outdoor weather conditions.
Required Qualifications
- A Bachelor's degree from an accredited undergraduate institution
- At least five years of relevant experience in team leadership roles managing multiple employees
- Experience handling logistics
- Must be able to read, write, speak, and understand English
- The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs
- Frequent driving requires excellent visual activity and manual dexterity
- Requires to work in outdoor weather conditions
- Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time
- Frequently communicates with customers and must be able to exchange accurate information
- Hiring is contingent on passing a complete background check
- This role is not eligible for visa sponsorship
Desired Qualifications
- An ability to operate in ambiguity with the grace of a gazelle...not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna
- An appreciation for differences of opinion
- The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved
- The skills to examine processes and develop creative solutions
- An understanding that things will change. We need to know you are okay with that
- A willingness to roll up your sleeves, take on new assignments, and juggle many things at once
- In other words, you're a multitasking wizard
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.