Market Grille Cook
On-sitePerry, Iowa, United States
Job Summary
Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction positive. Prepare cooking surfaces and all menu items including vegetables, sides, meats, breakfast foods, and heat-and-eat varieties. Place food in hot cases, monitor amounts, and refill as necessary throughout your shift. Stay knowledgeable of all menu items and take guest orders as needed. Prepare items for upcoming shifts to keep the department running smoothly. Maintain a thorough understanding of all aspects of the Market Grille operation. Practice proper sanitation procedures and keep your work area clean and organized at all times. Order product and supplies as needed or notify department managers of any needs. Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Assist in other areas of the store as needed and take on special projects as assigned. Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines. Report to work when scheduled and on time.
Required Qualifications
- High school diploma or equivalent experience
- Ability to safely use sharp knives and blades for food preparation
- Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Ability to operate a delivery vehicle in accordance with applicable DOT standards
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
- Six months or less of similar or related work experience
Desired Qualifications
- Passion for customer service
- Willingness to learn
- Commitment to being part of a team that strives to make customers' lives easier, healthier and happier
- Enjoyment of working in a fast-paced kitchen environment
- Pride in quality food
- Love of being part of a team
- Ability to solve practical problems and interpret instructions across a variety of situations
- Ability to perform simple addition and subtraction, copy figures, and count and record accurately
- Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
- Ability to work effectively as part of a team to deliver quality food and a great customer experience
- Ability to provide prompt, friendly customer service, greeting customers with a smile, learning their names, and making every interaction a positive one
- Knowledge of all menu items
- Ability to take guest orders
- Ability to prepare items for upcoming shifts
- Thorough understanding of all aspects of the Market Grille operation
- Ability to order product and supplies
- Ability to notify department managers of needs
- Ability to work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Ability to assist in other areas of the store and take on special projects as assigned
- Ability to maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
- Ability to report to work when scheduled and on time
- Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Ability to work in both warm and cool conditions
- Ability to handle equipment noise and vibrations
- Ability to handle possible equipment movement hazards
- Ability to handle daily exposure to cleaning chemicals and solvents
- Ability to practice proper sanitation procedures and keep work area clean and organized at all times
- Ability to prepare cooking surfaces and all menu items including vegetables, sides, meats, breakfast foods, and heat-and-eat varieties
- Ability to place food in hot cases, monitor amounts, and refill as necessary throughout a shift
- Ability to maintain a thorough understanding of all aspects of the Market Grille operation
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