Market Director of Operations
$110,000–$150,000 year
HybridRaleigh, North Carolina, United States or Columbia, South Carolina, United States
Job Summary
Mentor Program Directors, establish goals, and monitor progress while developing training programs to ensure regulatory compliance. Manage treatment center operations, staffing, and financials, driving growth efforts and patient care quality. Monitor center performance, address issues promptly, and ensure team members maintain licensure. Oversee hiring, termination, and payroll activities, maintaining positive relationships with authorities. Coordinate marketing and outreach efforts as requested. This role requires at least three years of multi-location operations leadership experience within addiction treatment or behavioral health, a bachelor's degree, and strategic P&L acumen. The position involves travel by car and airplane, standard office work, and a variable workload with periodic high stress. BHG offers work-life balance with flexible schedules, no nights or Sundays, and comprehensive benefits including health, dental, vision, and tuition reimbursement.
Required Qualifications
- At least 3 years of multi-location operations leadership experience within addiction treatment or behavioral health industry
- Bachelor's degree or higher
- Strategic and tactical mindset with strong P&L acumen
- Proficient in operations, compliance, safety, accreditation, and care quality
- Valid driver's license
- Ability to travel as needed
- High integrity
- Effective communication
- Problem-solving skills
- Experience in upfront admissions/revenue cycle preferred
- Knowledgeable about drug abuse trends and Opioid Maintenance Treatment
- Advanced computer skills
- Ability to establish positive relationships
- Adequate speaking, hearing, and vision abilities
- Travel by car and airplane to treatment centers and meetings
- Prolonged sitting with occasional bending, stooping, and stretching
- Variable workload with periodic high stress
- Standard medical office conditions, patient interactions, and keyboarding
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