Marine Broker
On-siteJohannesburg, Gauteng, South Africa
Job Summary
Manage client servicing, placement broking, and post-loss risk improvements by understanding loss incidents, determining policy responses, and providing complex claims advice. Broke and place clients' risks into the regional South African market, identifying suitable markets and developing innovative placement solutions with underwriters. Coordinate with global teams to access best markets, maintain client and cedant relationships through meetings, and ensure timely renewals. Research and evaluate insurance solutions to develop optimum risk strategies, assist with RFP and tender responses, and support retail teams and internal sales to drive regional growth.
Required Qualifications
- Experience in client servicing, placement broking, post loss risk improvements, and supporting the claims team
- Ability to develop and maintain relationships with the regional marine market
- Capability to prepare broking submissions, assimilate complex information, analyze exposure data, and identify appropriate solutions
- Ability to break and place clients' risks into the regional market in South Africa
- Responsibility for identifying suitable markets and determining placement strategy
- Experience working with underwriters to develop innovative placement solutions
- Ability to plug gaps in cover and address unmet needs
- Experience coordinating with global marine broking teams
- Capability to ensure clients get access to the best markets geographically
- Experience in complex account management and servicing
- Ability to understand a client or prospect's business and key risk exposures
- Capability to maintain and build client and cedant relationships
- Experience attending meetings in person and virtually
- Ability to keep clients and cedants informed of market trends or developments
- Capability to facilitate renewal of clients' business
- Experience researching and evaluating insurance and non-insurance solutions
- Ability to identify and develop optimum risk solutions for clients
- Knowledge of WTW guidelines and procedures
- Experience using relevant WTW systems
- Ability to work with regional South Africa marine leadership
- Capability to build pipelines, identify opportunities, and map out areas of potential growth
- Experience working with internal sales teams, client relationship directors, and other lines of business
- Ability to convert identified opportunities
- Capability to support growth of the marine business across the region
- Experience delivering appropriate levels of support to retail teams and in-country BUs
- Ability to educate and inform teams to enhance understanding of the product
- Capability to articulate the value proposition internally
- Experience building relationships with other regional lines of business
- Ability to cross-sell and collaborate on a multi-line basis
- Capability to proactively follow-up on leads
- Experience assisting with RFP and tender responses
- Ability to contribute to writing and presenting RFP responses orally
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