Marina General Manager
On-siteMoravia, Iowa, United States
Job Summary
Achieve financial results by monitoring monthly P&L, managing budgets, and driving occupancy goals for slips and storage. Supervise security and safety, oversee maintenance programs, and coordinate emergency responses for weather events. Lead weekly management meetings, create KPIs, and resolve customer disputes while maintaining professional relationships with vendors, contractors, and government agencies. Manage employee schedules and enforce SOPs to ensure operational excellence. Requires five years of marina management experience, proficiency in Microsoft Office, and willingness to work weekends. TopSide Marinas fosters a hospitable culture with competitive wages and comprehensive healthcare benefits.
Required Qualifications
- Five (5) years or more previous management and leadership experience
- Marina service background or experience
- Must be willing to work weekends if needed
- Must have strong organizational skills and the ability to prioritize work
- Proficient in Microsoft Office products including Outlook email, Word, and Excel
- Knowledge of general boat handling and operations
- Act with the highest level of integrity and maintain a positive attitude
- Strong passion for providing excellent hospitality and customer service
- Ability to manage multiple projects at a time despite interruptions
- Ability to make independent decisions and determine the appropriate course of action
- Strong ability to develop partnerships with internal clients/others
- Professional conduct and excellent interpersonal and communication skills with team members, customers, tenants, vendors, and government personnel
- Strong work ethic and personal commitment
- Ability to work in a team environment to achieve team, department, and company goals
- Ability to be a self-starter and work independently
- Adaptable to a variety of different tasks
- Adaptable to a fast-paced environment
- Good presentation, facilitation, and computer skills
- Understand financial statements and the budgeting processes
- Understand how to evaluate and address underperforming financial areas revealed in the monthly P&L
- Know and understand all the marina's computer systems and software
- Understand and comply with government agencies including, but not limited to OSHA, EPA, Army Corp of Engineers, TSSA, ABYC
Desired Qualifications
- Some experience with monitoring monthly P&L preferred
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