Marina General Manager
$58,000–$78,000 year
On-siteLorain, Ohio, United States
Job Summary
Oversee day-to-day marina operations, including slip docking, fueling, maintenance, and housekeeping to ensure safe and smooth service. Supervise, coordinate, hire, train, and evaluate staff while managing seasonal preparation and winterization of docks and buildings. Lead capital improvement projects, maintain inventory, and negotiate vendor contracts to uphold property standards. Partner with Port leadership to develop budgets, manage expenses, and complete bi-weekly payroll submissions. Oversee boat slip rentals, facilitate annual registrations, and resolve slipholder concerns professionally. Conduct regular safety inspections, address guest inquiries, and maintain documentation of all marina processes.
Required Qualifications
- Ability to prioritize duties and work independently while remaining flexible to changing assignments
- Demonstrated ability to handle multiple tasks simultaneously and meet designated deadlines
- Ability to actively listen, speak, and write effectively to communicate with slipholders, staff, vendors, and Port leadership
- Ability to count money and calculate figures accurately, including discounts and sales tax
- Ability to apply critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to operational problems
- Ability to instruct and train others in marina-centric tasks and procedures
- Proficiency with MS Office (Outlook, Word, Excel) and willingness to learn additional programs
- Strong customer service skills and the ability to foster positive, professional relationships with slipholders, staff, and vendors
- Ability to work well under pressure and manage multiple, sometimes competing, deadlines
- Ability to attend meetings outside of normal business hours and to work flexible hours, including nights and weekends, as needed
- Enthusiasm, resourcefulness, initiative, tact, courtesy, and good judgment
- Must be able to maintain the highest level of confidentiality regarding sensitive marina and Port matters
- Requires a valid Ohio driver's license
Desired Qualifications
- At least two to three years of related marina, hospitality, or facility management experience and/or training, or an equivalent combination of education and experience
- Knowledge of marina operations, dock and slip management, and applicable USACE and State of Ohio submerged land lease requirements a plus
- Boat operation certifications/licenses a plus
- Experience working with governmental agencies, specifically port authorities, a plus
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