Marina Concierge
$41,600–$49,920 year
On-siteBaltimore, Maryland, United States
Job Summary
Marina Concierge role delivering welcoming guest and boater service, handling reservations and check-in, processing payments, and supporting front desk operations. Responsibilities include assisting guests with directions and questions, managing slip reservations for transient boaters and clubs, posting revenue-related documentation, handling payments, operating the reception area, and supporting marina administrative tasks. Requires customer-service experience, strong communication skills, basic accounting and data-entry abilities, and proficiency with office software; ability to manage multiple tasks in a fast-paced marina environment.
Required Qualifications
- Prior customer service, hospitality, front desk, or administrative experience preferred.
- Experience with reservations, payment processing, or marina-related operations preferred.
- Strong written and verbal communication skills with a customer-service-focused attitude.
- Basic accounting, computer, and data entry skills, including Microsoft Office proficiency.
- Ability to learn reservation, marina management, and related office software systems.
- Strong judgment, attention to detail, and ability to handle multiple tasks in a fast-paced environment.
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