Manufacturing Software Product Engineer
On-site · George Town, Penang, Malaysia
Job Summary
Manufacturing Software Product Engineer responsible for managing software licenses (SubscribeNet and FNO), fixing customer and internal issues, setting up, testing, and releasing software to production, creating and maintaining licenses/configurations, and supporting license updates and exchanges. Advises on licensing and subscription models for Lab Informatics products, supports related supply chain activities, tracks issues, and prepares simple monthly reports. Collaborates with product managers, support teams, procurement, manufacturing, and field service to improve processes and ensure lifecycle management from development to ongoing support. Requires a Bachelor's degree in a related field and 4-6 years of relevant experience, with strong problem-solving, communication, teamwork, independence, and organizational skills. The role supports new product launches to ensure readiness for manufacturing and delivery and aligns with Agilent’s commitment to quality, innovation, and customer experience.
Required Qualifications
- Bachelor's Degree in Engineering, Computer Science, Information Technology, Supply Chain or related fields
- At least 4-6 years of relevant work experience
- Basic understanding of software licensing and delivery systems
- Ability to work independently, learn quickly, and produce accurate, timely deliverables
- Problem-solving and troubleshooting skills
- Good communication and teamwork
- Ability to manage multiple tasks
- Attention to detail and organization
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