Manual Billing Administrator - FTC
$31,489–$31,489 year
Hybrid · Dudley, England, United Kingdom
Job Summary
As a Manual Billing Administrator, you will ensure customer bills are created accurately to meet customer requirements and timetables. Key duties include collating service information for invoices, reconciling billed items with manual bills, creating manual consolidated customer invoicing, uploading invoices to customer portals, documenting billing processes and maintaining a billing information library, handling customer and business queries on invoices, posting invoices and credits to finance systems, maintaining detailed billing schedules, liaising with service technicians to collect billing data, highlighting process gaps and proposing solutions, managing daily workloads to meet SLAs, maintaining high accuracy under deadlines, and building strong relationships with stakeholders while supporting front-line teams to improve information quality. The role requires experience in billing, proficiency with Excel formulas, strong interpersonal skills, knowledge of billing governance, and a professional, proactive approach.
Required Qualifications
- Previous experience working in a billing environment
- Experience of using Microsoft excel formulas
- Good interpersonal and teamwork skills
- Knowledge of billing governance
- Be able to motivate self
- Financial accounting knowledge
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