Mansion Upkeep Ambassador

Cleans and maintains assigned areas according to set standards, replenishes guest supplies, and organizes cleaning equipment. Collects daily room allocations and keys, ensuring worksheets remain up to date and keys are secured. Anticipates guest needs through observation, promptly addresses requests, and handles complaints by reporting them to the supervisor. Reports room damage, unusual activities, and security incidents immediately, maintaining accurate room status and productivity reports. Adheres to health, safety, hygiene, and grooming policies while attending daily briefings and training. Performs valet services as required and logs security incidents. Requires minimum one year of experience in luxury hotels, post-secondary education, and fluency in English.