MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - Ste Catherines
On-siteMontréal, Quebec, Canada
Montréal, Quebec, CanadaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Provide legendary customer experiences and ensure high client satisfaction by coaching associates on sales floor and back room behaviors to maximize sales potential. Establish clear expectations, recruit and staff the team, and train associates to build a collaborative group. Analyze business results to create action plans while managing controllable expenses and merchandise flow. Enforce company policies, maintain visual and merchandising standards, and oversee loss prevention and safety. Lead a team of three years experience in luxury retail, mediating conflicts and driving sales metrics.
Required Qualifications
- Minimum of three (3) years of experience in a specialty retail environment, luxury goods sector, or comparable industry
- Prior sales management experience
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, analyze selling reports, identify business trends, and react quickly to business needs
- Comfort in making decisions and mediating conflict within a team environment
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
- Exceptional interpersonal, communication, and customer service skills
- Ability to identify, assess top talent, and train, develop, and retain great employees
- Proficiency in Windows-based software such as Excel, Word, and Outlook
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