Managing Director, Tech Partner, Collections & Auto Servicing
On-site · Wilmington, Delaware, United States
Job Summary
Lead multiple technical functions of software engineers delivering mission-critical programs; set technical and architectural direction across modernization, platform evolution, and AI-enabled automation; drive adoption of cloud-native and event-driven architectures (AWS-focused) and partner with enterprise technology leaders to shape strategy. Act as a trusted advisor to executive stakeholders, guide AI-assisted development tools and intelligent orchestration, foster innovation and engineering excellence, and champion diversity and inclusion while developing the next generation of senior engineering leaders.
Required Qualifications
- 10+ years of experience in software engineering and senior technology leadership roles
- Proven experience managing large, complex technology organizations across multiple locations and time zones
- Demonstrated ability to influence technology strategy and align teams across functions to deliver strategic outcomes
- Strong track record of building, mentoring, and inspiring senior engineering leaders and high-performing teams
- Extensive hands-on experience with cloud-native architectures, preferably on AWS
- Deep understanding of microservices, containers, Kubernetes, and service orchestration
- Strong experience designing and operating event-driven systems (e.g., messaging, streaming, asynchronous workflows)
- Expertise in building highly available, fault-tolerant, and scalable distributed systems
- Experience designing, evaluating, or governing AI-enabled systems, including agentic workflows and intelligent orchestration
- Strong understanding of AI-assisted software development, including productivity tooling, automated testing, and code generation
- Ability to guide teams on when and how to use agentic patterns versus traditional automation
- Experience integrating AI and automation into operational workflows while managing risk, controls, and compliance
- Deep knowledge of modern software engineering practices: CI/CD, infrastructure as code, automated testing, observability, and SRE principles
- Experience leading large-scale modernization efforts, including legacy migrations and platform refactoring
- Strong grasp of API-first design, data contracts, and reusable platform capabilities
- Advanced expertise in Computer Science, Computer Engineering, Mathematics, or a related technical discipline
- Background in regulated, high-availability, or mission-critical systems
- Track record of translating business strategy into durable, cloud-based, event-driven, and AI-enabled technical capabilities
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