Managing Director, Enterprise Accounts
$160,000–$175,000 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Manage a team of Account Managers and Account Directors to maximize growth opportunities in the largest and most strategic accounts. Develop long-term strategies to retain and grow existing bookings while owning responsibility for a book of business and team upsell quotas. Actively coach direct reports to their full potential, addressing customer objections and negotiating renewal or upsell contracts. Partner with sales operations to analyze customer health scores, categorize accounts, and proactively address churn risks. Work with sales enablement to train team members on new programs and processes. This hybrid role requires candidates authorized to work in the United States without visa sponsorship and located within commuting distance of the New York City office.
Required Qualifications
- Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future
- Candidates must be within commuting distance of our New York City office
- Relocation assistance is not available
Desired Qualifications
- Track record of success as an individual contributor
- Experience successfully managing a team to achieve/overachieve specific goals and metrics with similar growth and retention expectations
- Experience with SaaS solutions, research, media, agencies, marketing & advertising, retail & ecommerce, or financial services companies
- Experience with strategic account planning at very large and complex organizations
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