Manager - Vendor Compliance & Sustainability
On-site · Hong Kong, Hong Kong
Job Summary
Lead social and environmental compliance programs; manage end-to-end audit arrangements; own Corrective Action Plans (CAPs): triage and prioritize high-risk findings, manage remediation timelines, review and validate evidence to ensure timely and complete closure; escalate critical issues to senior leadership and coordinate cross-functional remediation; monitor KPIs and analyze factory social and environmental performance to identify trends, risks and mitigation opportunities; oversee product certification schemes (e.g., FSC, GRS, BCI, EUDR) including supplier engagement and documentation to maintain certification integrity; drive automation of CSR systems and development of digital tools to improve efficiency; support projects on automation and deploy new digital tools; collaborate with in-country compliance teams to investigate incidents and address queries; develop and deliver training and toolkits for merchandising teams, suppliers, and third parties on compliance and sustainability standards; travel as required; other duties as assigned.
Required Qualifications
- Bachelor’s degree in Sustainability, Supply Chain, or Business (preferred)
- Minimum 8 years of relevant experience in responsible sourcing, sustainability, CSR, or supply chain/production operations—preferably within a trading office or manufacturing environment
- Strong familiarity with social and environmental audit standards and platforms (e.g., SMETA/Sedex, Better Work, BSCI, SA8000, Higg, FEM)
- Experience with certification schemes such as FSC, GRS, and familiarity with EUDR requirements
- Proficient in Microsoft Excel and PowerPoint, and comfortable utilizing data analytic tools (e.g., Power BI, Tableau)
- Excellent verbal and written communication skills in both English and Mandarin
- Strong stakeholder management and relationship-building skills
- Strong problem-solving skills with the ability to manage multiple tasks efficiently
- Willingness to travel as required and to attend evening calls to accommodate global time-zone differences
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