Manager, UX Content Strategy
$142,400–$213,575 year
Hybrid · San Diego, California, United States or Acton, Massachusetts, United States
Job Summary
Lead a team of four Content Strategists to define and drive UX content strategy across Omnipod 5 products, aligning user needs with business goals and brand standards. Define voice, tone, terminology, and interaction patterns, mentor the team to uphold high-quality craft, and embed content governance and systems across the product development lifecycle. Partner with Design, Product, Engineering, Research, and Marketing to influence product decisions, ensure accessibility and inclusive design, and scale content practices across digital and mobile experiences.
Required Qualifications
- Bachelor’s degree or higher in a relevant field
- 7+ years of experience in UX writing, content strategy, content design, or related field
- 3+ years of experience leading content strategy or content design teams
- Proven experience delivering end-to-end (mobile-based) content strategy across complex products or platforms
- Familiarity with tools such as Figma, Jira, and content management systems
- Experience in healthcare, medical device, or pharmaceuticals (highly regulated industry)
Desired Qualifications
- 7+ years of experience in UX writing, content strategy, content design, or related field
- 3+ years of experience leading content strategy or content design teams
- Experience delivering end-to-end mobile-based content strategy across complex products or platforms
- Familiarity with tools such as Figma and Jira
- Experience building and scaling content systems, governance models, and design system integrations
- Experience in healthcare, medical device, or pharmaceuticals (highly regulated industry)
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