Manager/Treatment plan coordinator with strong insurance knowledge
$41,600–$54,080 year
On-siteTrinity, Florida, United States
Job Summary
Lead and supervise the office team to maximize production by confirming appointments and minimizing cancellations. Maintain daily operations while presenting treatment plans, explaining financial responsibilities, and educating patients on payment options. Process insurance claims, verify eligibility, collect co-pays, and reconcile accounts to ensure timely reimbursement. Perform patient chart audits, coordinate clinical hand-offs, and follow up on outstanding treatments to increase case acceptance. Track patient balances, assist with collections, and address patient concerns with professionalism. Manage general administrative duties to support practice goals and maintain positive patient relationships.
Required Qualifications
- Minimum of 3 years of experience as a Dental Treatment Coordinator and/or Office Manager in a dental practice
- Demonstrated leadership and team management experience
- Extensive knowledge of dental insurance plans, billing, claims processing, and accounts receivable
- Proven experience presenting and closing dental treatment plans
- Strong understanding of basic and advanced dental terminology
- Excellent written, verbal, and interpersonal communication skills
- Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment
- Results-driven with a positive attitude, competitive spirit, and commitment to exceeding performance goals
- Proficient in Microsoft Office applications
- Employment is contingent upon successful completion of a background check and professional reference verification
Desired Qualifications
- Bachelor's degree is preferred but not required
- Experience with Dentrix is strongly preferred
- Bilingual (English/Spanish) is a plus
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